FAQs
Frequently Asked Questions
Q: What is your return policy?
A: We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Q: Can I return opened items?
A: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Q: What payment types does 901-Unlimited accept?
Q: Does 901-Unlimited offer gift receipts?
A: No, not at this time.
Q: How do I contact customer service?
A: You may reach our Customer Care Center at 901-290-6195 Monday - Friday 10:00 am to 8:00 pm CT and Saturday - Sunday 10:00 am - 6:00 pm CT. You may also contact Customer Service via email at thankyoufrom901unlimited.aol.com
Q: Does 901-Unlimited ship internationally?
Q: How do I cancel or change my order?
A: Because your order is processed as quickly as possible, there is a 15 minute window for order cancellation. Please call Customer Service at 901-628-6226 immediately if you have placed an order in error.
Q: How do I track my 901-Unlimited Order?
A: You will receive a shipping confirmation message via email and/or SMS once your order has left our warehouse that includes a tracking link for your order.
Q: How is tax calculated on my order?
901-Unlimited calculates sales tax according to Federal and State guidelines. Tax is calculated based on the shipping address and the appropriate rules for that tax jurisdiction.